At Crownstead Developments, we are committed to protecting your privacy and handling your personal data in a transparent and responsible manner. This Privacy Policy explains how we collect, use, store, and protect personal information when you visit our website or contact us regarding our building services in Glasgow.
Who We Are
Crownstead Developments is a Glasgow-based building company providing professional construction, home extensions, conversions, roofing, kitchens, bathrooms, and property maintenance services.
Contact details:
Address: 95 Shakespeare St, Glasgow G20 8LE
Phone: 0141 462 0912
Email: contact@crownsteaddevelopments.co.uk
For the purposes of the UK General Data Protection Regulation (UK GDPR), Crownstead Developments is the data controller responsible for your personal data.
What Information We Collect
We may collect and process the following personal data:
- Name
- Email address
- Telephone number
- Property or project information
- Messages submitted through contact or enquiry forms
- Technical data such as IP address, browser type, device information, and pages visited
How We Use Your Information
We use personal data to:
- Respond to enquiries and provide quotations
- Arrange consultations or site surveys
- Deliver and manage our building services
- Communicate regarding ongoing or proposed projects
- Improve website performance and user experience
- Comply with legal and regulatory obligations
We do not sell, rent, or trade your personal information to third parties.
Lawful Basis for Processing
We process personal data under the following lawful bases in accordance with UK GDPR:
- Consent – when you submit an enquiry or contact form
- Contractual necessity – where data is required to provide quotations or carry out building services
- Legitimate interests – to manage enquiries, operate our business, and improve our services
- Legal obligation – where we are required to retain data for tax, insurance, or regulatory purposes
Cookies & Website Tracking
Our website uses cookies to improve functionality and understand how visitors use our site. Cookies may collect anonymised analytical data but do not personally identify you.
Where required, non-essential cookies will only be used with your consent. You can manage or disable cookies at any time through your browser settings.
Data Storage & Security
We take appropriate technical and organisational measures to safeguard your personal data against unauthorised access, loss, alteration, or misuse. Access to personal data is restricted to authorised personnel only.
How Long We Keep Your Data
We retain personal data only for as long as necessary to fulfil the purpose it was collected for.
- Enquiry and contact data is typically retained for up to 24 months
- Data may be retained longer where required for contractual, legal, accounting, or insurance purposes
Your Data Protection Rights
Under UK GDPR, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate or incomplete data
- Request deletion of your personal data
- Object to or restrict processing in certain circumstances
- Request data portability
- Withdraw consent at any time
You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) if you believe your data has been handled unlawfully.
To exercise any of these rights, please contact us using the details provided above.
Third-Party Links
Our website may contain links to third-party websites or social media platforms. We are not responsible for the privacy practices or content of external websites.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated revision date.
Need help or have questions?
If you have any questions about this Privacy Policy or how your data is handled, please contact Crownstead Developments directly.